WORK EXPERIENCE: ACCOMMODATION
Learn how to manage the accommodation department in a busy hotel
The accommodation department is the backbone of every hotel. Here the Accommodation Manager is responsible for the upkeep of the hotel’s guestrooms and public areas, managing a team of accommodation assistants who clean daily, provide a turndown service where necessary, ensure rooms are fully stocked with all that guests require, and manage the turnover of bedrooms when guests check out.
What are the opportunities for progression?
The Accommodation Manager is a senior role in the hotel, reporting to the Revenue Manager (who manages the room rates and costs) and ultimately to the General Manager, who is responsible for the smooth and profitable running of the hotel.
Many Accommodation Managers start at entry level, joining the industry as an Accommodation Assistant and working their way up the ladder through supervisory roles. There are a number of accommodation courses available in third-level institutions across Ireland and hotels run their own in-house training to help you prepare for this role. From accommodation you can move into other departments such as the front office and you can continue to rise through the organisation to general management.
What can you expect during your work experience?
During your work experience you will learn what is involved in managing the accommodation function of the hotel and gain an understanding of different room types, how to service guestrooms, prepare breakfast trays, and manage stock control. You’ll also experience what it’s like to work as part of a team and you’ll get a good feel for a hotel environment.
How to apply
If this seems like something you would enjoy, email the HR team in your local hotel and ask if they have any opportunities available in the accommodation department. You will find the list of hotels participating in the Transition Year Work Experience Programme here.